Key takeaways
- A login and a claim action may be different events.
- Reward windows can use a specific time zone.
- Missing rewards should be documented before contacting support.
Daily claim routine
Log in through the official domain, open the reward panel, review the current day and time remaining, claim once, and confirm the balance or transaction history changed.
Why a streak may reset
Possible causes include missing the claim window, time-zone misunderstandings, account restrictions, technical errors, or a promotion change. Only official support can determine an account-specific cause.
Support evidence
Save the date, time zone, device, browser, screenshot of the reward panel, and transaction history. Never send passwords or full payment details in a support message.
Frequently asked questions
Is the reward automatic after login?
Do not assume so. The current interface may require a separate claim action.
Can I claim from multiple devices?
Use one account only. Device changes can trigger security checks, so keep account details consistent.
What if the claim button does not work?
Refresh once, check browser compatibility, disable conflicting extensions, and contact official support if the problem continues.
Sources and verification links
External destinations open on third-party websites. Review their current terms before acting.
Editorial note
This page is based on documented research unless first-hand testing is explicitly described. Found an outdated statement? Send a correction with a dated source.