Trust policy

Fact-Checking Policy

Time-sensitive information includes promotions, state availability, payment methods, redemption rules, support channels, app availability, providers, and VIP benefits.

Editorial guidanceLast reviewed: Refresh: Annual

Key takeaways

  • Use a claim ledger for volatile pages.
  • Save source date and document version.
  • Placeholders remain visible until evidence exists.

Verification standard

A claim should link to the source, identify the review date, and preserve enough context to avoid misleading quotation or cherry-picking.

Source selection

Prefer the current official page and legal documents. Use third-party reviews to identify questions, not to override current official terms.

Disputed claims

When reliable sources conflict, present the conflict, identify dates and versions, and avoid a definitive conclusion until the discrepancy is resolved.

Frequently asked questions

What happens when a source disappears?

Mark the claim for re-verification, use an archived copy only as historical evidence, and avoid calling it current.

Are screenshots acceptable sources?

Yes when dated, unedited, legally usable, and supported by context; sensitive information must be redacted.

How often are facts rechecked?

Daily or weekly for promotions, monthly for rules and eligibility, and quarterly or annually for stable policy content.

Editorial note

This page is based on documented research unless first-hand testing is explicitly described. Found an outdated statement? Send a correction with a dated source.